01 / Review
We read the note.
Service type, timing, location, and direction shape the first reply.
Contact
Start with the essentials.
We will guide the rest. A date or rough timeframe, location, service type, and short project note are enough to begin. If not everything is final yet, that is completely fine.
We usually reply within 1–2 business days. A rough month or loose location is enough.
Process
What happens next.
The first reply should make the project easier to place, not turn the inquiry into a longer process.
02 / Reply
You get a clear next step.
That may be a package route, a few follow-up questions, or a tailored quote.
03 / Shape
We shape the scope together.
Scope, timing, travel, usage, delivery, and production needs can settle after the first reply.
Direct contact
Prefer email or phone?
A short note with the date, location, service type, and what the work needs to do is enough to begin.
FAQ
Quick questions.
Do I need every detail finalized before reaching out?
Do I need every detail finalized before reaching out?
No. A rough timeframe, location, and sense of the project are enough to start. We can refine the scope after the first reply.
What if I am not sure which service fits?
What if I am not sure which service fits?
Choose the closest option for now. If the project sits between photography, film and video, portraits, or events, we can place it properly in the first reply.
Can packages be customized?
Can packages be customized?
Yes. Some inquiries fit a package route, while others need a custom quote once the essentials are clear.
How fast do you reply?
How fast do you reply?
We usually reply within 1–2 business days. If something is time-sensitive, mention it in your inquiry.
Do you work outside the Netherlands?
Do you work outside the Netherlands?
Yes, depending on the project and timing. Vision Run is registered in Gouda and works across The Hague, the Randstad, the Netherlands, and selected projects in Europe.
What happens after I submit the form?
What happens after I submit the form?
We review the essentials and reply with the clearest next step. That could be a recommended package, a few follow-up questions, or a quote direction.